Topics: Computers, computer technology, software

New technologies such as the Internet of Things, 3D printing, and virtual and augmented reality can help put greater emphasis on managerial and analytical tasks, reduce physically demanding tasks, drive the upgrading of skills and increase job discretion. However, some aspects of these technologies, particularly the Internet of Things, raise concerns that employee performance could be excessively

In the most successful businesses, managers were found to facilitate employees to work independently rather than to focus on controlling whether they carried out their tasks. Closely monitoring employee behaviour might indeed ensure that workers do their job but is unlikely to motivate them to go beyond their job description.

Continued dominance of large non-EU service and work platforms could result in an oligopolistic market situation in the EU in the future. This could hamper the market entry of new players, endangering healthy competition and economic and labour market innovation to the detriment of platform workers and consumers, as well as the broader economy.